PRIVACY POLICY
Last Updated: 6th August 2025
At Chérie, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and share your personal data when you interact with our website www.cherieofficial.in, make a purchase, or engage with any of our services. By using our website, you agree to the terms outlined in this policy.
When you browse or make a purchase on our website, we collect certain personal information such as your name, contact number, email address, shipping and billing address, and payment details. This data is collected during the order placement process, when you sign up for updates, or when you contact our customer care team. Additionally, we collect non-personal data such as your IP address, browser type, device information, and browsing behavior using cookies and analytics tools provided by our website platform, Wix. This information helps us improve our website experience and functionality.
All online payments on Chérie are securely processed through Razorpay, a trusted and PCI-DSS-compliant payment gateway. We do not store or access your complete payment card information. Razorpay collects and processes all payment data through its secure infrastructure using high-grade encryption. For deliveries, we use Professional Couriers as our logistics partner. To ensure timely and accurate delivery, we share relevant shipping details with Professional Couriers , such as your name, contact number, and delivery address. Both Razorpay and Professional Couriers are independent data controllers who maintain their own privacy and data protection standards.
Your personal information is used primarily to process your orders, provide order updates, handle support inquiries, and improve your shopping experience. If you opt in, we may also use your email or phone number to send you promotional messages or updates about our products, offers, and events. You may opt out of marketing communication at any time using the unsubscribe link or by contacting us directly.
We never sell, rent, or trade your personal information to third parties. However, we may share your data with trusted service providers involved in running our business, such as website hosting (Wix), payment processing (Razorpay), and logistics (Professional Couriers ). These partners are bound by confidentiality agreements and are only allowed to use your information as necessary to perform their functions.
We retain your personal data only as long as necessary to fulfill your order, comply with legal obligations, resolve disputes, and enforce our agreements. You have the right to request access to your data, correct or update it, delete it, or withdraw consent for its use. You may exercise these rights by contacting our support team at contactus.cherie@gmail.com
Our website uses cookies and tracking technologies to enhance your browsing experience. Cookies allow us to remember your preferences, track site usage, and provide you with personalized content. You may control or disable cookies through your browser settings. However, disabling cookies may affect certain site features and functionality.
We prioritize the security of your personal information. Our website uses SSL encryption and other industry-standard security protocols to ensure your data is protected during transmission. We also work only with verified third parties who follow strict security practices. Despite our best efforts, no digital transmission method or storage system is completely secure, and we advise you to safeguard your login credentials and devices.
Chérie’s services are intended for individuals aged 18 and above. We do not knowingly collect or store personal information from children. If we discover that we have unintentionally collected data from someone under 18, we will delete it promptly.
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites.
We recommend reviewing their privacy policies before sharing any personal information.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any revisions will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how your information is being used.
If you have any questions, concerns, or requests related to your personal data or this Privacy Policy, please contact us at:
Chérie Customer Care
Email: contactus.cherie@gmail.com
Website: https://www.cherieofficial.in/
Mobile : +91 7397273479
